What warranty do you provide for power adapters and battery chargers?

Guangdong QINX Technology Co., Ltd. typically provides a warranty period of 2 years for standard power adapters and battery chargers. Extended warranty options may be available for specific projects and long-term customers.

What is your product failure rate?

Our products are manufactured under strict quality control procedures. The typical field failure rate is below 0.3%, depending on the application environment and operating conditions.

How do you ensure product quality?

We implement multiple quality control processes, including:

  • Incoming material inspection
  • In-process testing
  • Aging tests
  • Functional testing
  • Final inspection before shipment

Each product is tested before delivery.

Do you perform 100% testing before shipment?

Yes. All power adapters and battery chargers undergo 100% functional testing before shipment.

What should I do if a product becomes defective during the warranty period?

Please provide:

  • Product photos
  • Label information
  • Failure description
  • Quantity affected

Our technical team will investigate the issue and provide a suitable solution, such as replacement units or warranty support.

How do you handle after-sales service?

We provide:

  • Technical support
  • Failure analysis
  • Replacement solutions
  • Product improvement recommendations

Our goal is to respond quickly and minimize customer downtime.

Leave a message
FirstName*
LastName*
Email*
Message*